# Contact Us

# Contact Us

We are always happy to help.

Whether you have questions about customization, your order status, production timeline, shipping information, or any other concerns, our customer support team is here to assist you.

## Customer Support

**Email:**[info@Memirova.com](mailto:info@Memirova.com)

**Phone:**+1 9295566566

**Business Address:**

BABYELEFANT TECHNOLOGIE LIMITED

2525 Arapahoe Ave, Ste E4 #1155  
Boulder, CO 80302  
United States

## Support Hours

Monday - Friday  
9:00 AM - 6:00 PM (EST)

## Response Time

We aim to respond to all customer inquiries within 1-2 business days.

For order-related questions, please include your order number and the email address used during checkout so we can assist you more efficiently.

## Before Contacting Us

For customization questions:

-   Please ensure your uploaded images meet our quality recommendations.
    
-   Review your personalization details carefully before submitting your order.
    
-   Keep your order confirmation email for reference.
    

We appreciate your trust and look forward to helping you create a meaningful keepsake.

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> Source: [RememPaws](https://remempaws.com/pages/contact-us)