Shipping Policy

Thoughtfully Created, Carefully Delivered

At Memirova, every personalized keepsake is created specifically based on your submitted customization details.

Because each item requires individual preparation and production, we carefully manage every step from order confirmation to final delivery.

Order Processing & Production Time

After your order is placed, our team reviews your customization information and prepares your order for production.

Production Time:

2–5 Business Days

Production time includes:

  • Reviewing customization details

  • Preparing personalized designs

  • Creating your customized product

  • Quality inspection before shipment

Once your order passes our quality check, it will be carefully packaged and shipped.

Shipping Time

United States Orders:

5–9 Business Days

International Orders:

5–9 Business Days

Shipping time begins after your order has completed production and has been handed to the carrier.

Estimated Delivery Time

Your estimated total delivery timeframe:

Production Time:
2–5 business daysShipping Time:5–9 business days=Estimated Delivery:7–14 Business Days

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow some time for tracking information to become active after shipment.

If you have not received your tracking update, please contact our customer support team.

Shipping Address Information

Customers are responsible for providing accurate shipping information during checkout.

Please carefully review:

  • Recipient name

  • Shipping address

  • Apartment or unit number

  • Contact information

If you notice an incorrect shipping address, please contact us as soon as possible.

We will do our best to assist before your order enters production or shipment.

Shipping Delays

While we work hard to ensure timely delivery, some delays may occur due to circumstances outside our control, including:

  • Severe weather conditions

  • Carrier delays

  • Public holidays

  • Customs processing

  • Incorrect shipping information provided by customers

These situations may affect delivery times but do not represent a failure of our service.

Need Help?

If you have questions about your shipment, please contact:

Email:info@Memirova.com

Phone:+1 9295566566

Our support team will be happy to assist you.